For an e-commerce business
Our work for an e-commerce business is agent automation connected to your existing tools.
A starting architecture
Your work. Connected.
A proposed shape for the conversation. We confirm access, exceptions and approvals before building.
Work to take off your plate
- 01
answering pre-purchase questions
- 02
handling returns and order status
- 03
writing and maintaining product copy at scale
- 04
recovering abandoned carts
Agent prepares
the next step
Read context · draft · check
A person approves
Before a consequential action.
Systems to connect
- storefront platform
- order management
- helpdesk
Your existing tools.
Access confirmed together.
Start withyour workflow.
The concierge starts with common workflows and systems for an e-commerce business. Tell it what is different about yours.